Select VIPs with intention: your manager, key clients, cross-functional partners, and critical systems that require fast responses. Let their messages bypass filters and land at the top. You’ll protect relationships, avoid missed opportunities, and make every five-minute triage session a meaningful exercise in service and accountability.
Use stars and flags as functional signals, not decorative badges. Star items you’ll complete today. Flag messages requiring scheduled follow-up. Avoid over-labeling. A concise icon language keeps your five-minute workflow crisp, enabling instant recognition and action without reading every word or falling into loops of reconsideration.
Adopt short subject prefixes with your team, like [Action], [FYI], [Decision], or [Blocker]. These signals turn triage into fast categorization instead of guessing. Share examples, set expectations, and model the behavior. Over time, your inbox becomes a self-explanatory dashboard rather than a mysterious pile demanding endless interpretation.
Schedule short sessions mid-morning, mid-afternoon, and near the end of day. Use the same flow each time: timer on, 4D method, template replies, then log follow-ups. Predictable cadence calms your nervous system, so each five-minute block delivers outsized results without creeping into the hours meant for deep work.
If safe and appropriate, use transit time for light triage on mobile: delete, archive, and star for later action. Avoid composing long replies. Treat the commute as a cleanup pass so your next desktop session is surgical, brief, and satisfying rather than sprawling and emotionally exhausting.